Task Management and Billing Application
Issue :
- We have many clients and 1000’s of tasks per month being worked on across a 100 projects.
- We have external and internal staff completing these tasks.
- We get bills from contractors for work and were never able to reconcile the list of their work with what was actually done.
- Clients were not informed immediately when a task was completed. We had no history when a client queried a task that was completed.
- We did not bill for all items as some always slipped through the net.
- Clients were looking for different rates on different types of task being carried out.
- Maintenance contracts where there was an allowance of x time per year were impossible to keep a track of.
- Clients wanted detailed invoices.
- Never really knew if a project ran over time and by how much.
- End of month bills were taking a day to run up.
Solution :
Issue :
- All clients, resources, projects & tasks and now logged into taskbiller.
- All resources record there status of tasks in taskbiller
- External resources raise invoices from taslbiller, so there is always a match from a line item in a bill to a task
- Cleints can be informed one the status of a task changes the minute it happens.
- Option to bill on all tasks, almost nothing slips through the net.
- Clients can get different rates on different types of task being carried out.
- Maintenance contracts are now a project withaq time limit, once the limit is over run there is an email sent to the project manager.
- Clients get detailed invoices
- We now always know if a project ran over time and by how much.
We now have made this a standalone Saas product that you can signup to and run for your own business online.
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